"We are excited to partner with Iasta, a true leader in the SRM field. Their focus on meeting customer needs fits well with Paladin's approach. Working together, we can deliver quick results to help clients achieve their sourcing and cost-reduction goals."
SmartSupplier helps automate the tracking and organization of companies and contacts, thereby making the entire system more manageable. SmartSupplier provides the benefits of speed, convenience and a single sign-on to users.
Speed - SmartSupplier helps companies store and classify all contact information, enabling them to quickly manage the right contact at the right time. Sourcing professionals can access any company or contact record directly with only a few clicks. Companies using SmartSupplier will be able to accelerate collaboration and alignment across different people and places.
Convenience - SmartSupplier is designed specifically for the sourcing professional and provides a centralized, easy-to-use repository. Not only does it conveniently store companies and contact records, SmartSupplier is equipped with customizable activity triggers and alerts to help sourcing professionals efficiently manage company, contact and diversity program issues.
Single sign-on - Since SmartSupplier shares an integrated code base, it can work easily with SmartSource SRM, or any other Iasta platform. Companies can immediately manage their companies and contacts without added implementation or change management time and costs.
SmartSupplier serves as the cornerstone of any effective supplier management strategy by helping companies to connect, coordinate, check, control and cultivate relationships with their vendors. SmartSupplier facilitates supplier diversity, risk or performance initiatives by capturing, classifying and reporting key data elements associated with vendors. Better, more complete supplier data leads to better decisions.
Single sign-on - To make it easier for users to support the sourcing process, SmartSupplier integrates with email and any Iasta sourcing platform. Users can access these features in only a few clicks.
Supplier Self Registration - Suppliers will be able to access a link available either through invitation or a publicly available website. Through this custom link, suppliers can submit information about their company, goods and services. Once a supplier completes the self-registration profile, it can be reviewed by the buying organization for approval or rejection.
Contact Profile Configuration - SmartSupplier provides users greater control by enabling users to define, label and control information associated with companies and contacts. SmartSupplier makes it easier to manage diversity and green initiatives.
Workflow - Once a company and business contact is created, it can undergo a series of modifications before being approved. The Workflow feature of SmartSupplier automates this process by alerting assigned users when a contact is ready for their attention.
Management Reporting - Users can create ad hoc custom reports to help manages companies and contacts. Companies can customize status flags associated with their supplier management process.
Centralized Repository - Users can easily store and quickly access company and contact information via the centralized storage repository. To further aide sourcing professionals, SmartSupplier's database of companies and users can be organized by creating custom classification structures.
Iasta's goal is to improve the effectiveness of every team member who uses the SmartSupplier platform by providing world-class support and service. Support for the SmartSupplier platform includes access to Application support, the Sourcing Support Center and Online Tutorials.
Iasta's Gold level support provides users with access to:
Application Support
Application Support offers assistance with technical trouble shooting, error-resolution, and password issues. Application Support is available via telephone and email.
Sourcing Support Center
Sourcing Support Center is a place that allows designated users to receive coaching and mentoring on such issues as structuring customized fields, defining contract types and organizing data to maximize storage and retrieval of contract data.
Online Tutorials
Online Tutorials provide easy to follow instructions on how to use the different features of the software. These online training videos include step by step instructions, along with screen shots and tips, to assist users in learning how to make the most of the platform.
Iasta's Product Services for SmartSupplier delivers a variety of sourcing solutions allowing companies access to the right level of sourcing expertise, at the right time, at the right price. The Product Services program is a menu of solutions that cater to the needs of buyers, sourcing teams, and organizations.
Platform Customization programs - Available to all customers, this program helps launch a customized sourcing platform that benefits the overall sourcing team. This one-time service ensures that a customer's product platform is customized to reflect the desired look and feel and integrates the customer's sourcing processes. Iasta has two programs available to customers.
Advanced Deployment - Iasta works with your team to identify and embed your company's unique best practices within your sourcing application. Iasta will jointly develop custom templates for emails and sourcing projects. Iasta's Advanced Deployment program helps aide knowledge transfer and expedite user adoption.
Express Deployment - This program is designed for highly self-sufficient companies who want to take immediate control of their Iasta sourcing platform. Express Deployment, a one-time service, expedites the launch of an Iasta platform with a custom look and feel.
User Adoption Program - The Iasta Consulting Group has a proven track record for helping companies strengthen their assets and find better ways to make decisions. The adoption program is offered to Iasta clients who want a tailored plan to rollout, jumpstart or integrate SmartSupplier with your eSourcing program. Iasta works with your team to launch a customized Iasta platform, develop a training plan, integrate industry best practices and support team transformation.
