Strategic Sourcing Coordinator
Job Description:
To provide technical services to new and ongoing e-auction projects. These services include product support, troubleshooting, phone and web training, and eventually project management. Successful candidates will:
- Insure a high degree of client satisfaction for all services provided
- Achieve performance goals
- Be able to gradually assume more responsibility and autonomy
Responsibilities:
- To successfully carry out the following technical services with the Iasta product:
- Software technical support
- Web/Phone based training for new users
- Technical Troubleshooting
- Preparation of technical documents from software template
- Customer/Client support of ongoing projects
- To follow the standard procedures for each of the above technical services to ensure quality
- To transfer knowledge to customer/client personnel
- To help maintain and enhance software features
- To build e-auction projects from data provided by clients
Skills Required:
- Excellent communication skills, written and oral
- High proficiency with Windows applications (Excel, Word, PowerPoint)
- English compulsory with desire for multi-lingual (Spanish) a benefit
- Understanding of software applications
- Strong problem solving and analytical skills
- Willingness to develop an extensive knowledge of Iasta applications
- Corporate purchasing experience beneficial
For consideration by
Iasta, please complete the following:
